NASOVO
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Privacy Policy

Last updated November 12, 2026

The short version

Your business information belongs to you. We use it to personalise what NASOVO recommends and to write the content you ask for — nothing else. We don't sell it, we don't use it to advertise to you, and we don't use your customers' details for anything beyond the piece of work you asked us to create.

Who we are

NASOVO is operated by NASOVO AI LLC, a limited liability company organised in Georgia. In this policy, “NASOVO”, “we” and “us” mean NASOVO AI LLC.

What we collect

  • Account details — your name, email address, and a securely hashed password. We never store your password in a form anyone can read.
  • Business profile — the answers you give during setup: business name, industry, team size, service area, services, website, your main goal, and what takes up too much of your time.
  • What you create — the answers you type into a workflow or template, the finished results, anything you save to your workspace, your saved requests, and your advisor conversations.
  • Usage — which workflows you run, how many items you create, and which lessons you finish. This drives your progress screen and your plan limits.
  • Billing — if you subscribe, our payment processor holds your card details. We only ever see the card brand, the last four digits, and the expiry date.

How we use it

Your business profile and your answers are sent to our AI provider so it can write results that sound like your business rather than a generic template. We send only what a given piece of writing needs. We do not use your content to train AI models.

We use your email address to send account emails — welcome, email confirmation, password resets, team invitations, and billing notices.

Accounts you connect

NASOVO only connects to an outside account when you choose to connect it, and only asks for the access the features you use need. You can disconnect any of them at any time.

  • Google — sign-in with your Google account; Gmail (read messages to find inquiries and draft replies, and send the emails you approve from your own address); Google Calendar (see availability and create the events you approve); Google Drive (find and copy only the files you choose); and Google Business Profile, if you connect it.
  • Facebook and Instagram — the Pages and Instagram business accounts you choose: publish the posts you approve, read and answer messages and comments, read post and Page insights, and, if you use them, read Lead Ads leads and manage ad campaigns you approve.
  • TikTok — post the videos you approve and read your own video list.
  • Business apps — such as QuickBooks, Calendly, Square, Stripe and Jotform: read the records the features you turn on need (for example payments, bookings or form submissions). NASOVO never moves money or changes your records in these apps.

Data from connected accounts is used only to provide the features you see in NASOVO. We don't sell it, we don't use it for advertising, and we don't use it to train AI models.

Google user data

NASOVO's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular:

  • We use Google data only to provide and improve the features you use in NASOVO.
  • We don't sell it or use it for advertising, including retargeting or interest-based ads.
  • We don't use it to develop, improve or train generalized or non-personalized AI or machine-learning models.
  • People at NASOVO don't read it, except with your permission (for example when you ask for support), when needed for security or to comply with the law, or when it has been aggregated and anonymized for internal operations.
  • We share it with service providers only as needed to run the features you use (for example our AI provider to draft a reply), under the same limits.

Phone calls (AI receptionist)

If a business uses NASOVO's AI receptionist, calls to that business may be answered by an AI assistant, which tells callers they're speaking with an AI. To answer the call and pass on a message, we process what the caller says and may keep a recording, a transcript and a short summary for the business. The business that uses NASOVO decides how its call records are used, and can ask us to delete them.

Who else is involved

We rely on a small number of service providers. Each receives only what it needs to do its job, and only to provide NASOVO:

  • OpenAI, to write drafts, answers and summaries (with Anthropic as a backup provider);
  • Retell AI, to answer and transcribe receptionist calls;
  • Composio, to connect business apps such as QuickBooks, Calendly and Google Drive;
  • MongoDB Atlas and our cloud hosting provider, to store data and run the service;
  • Stripe, to handle payments and store card details;
  • video and website tools (such as OpusClip, Higgsfield and Firecrawl), only when you use the matching feature.

Teams and shared workspaces

On a team plan, everyone in your workspace can see the saved content, templates, and tasks in that workspace. Advisor conversations and lesson progress stay personal to each person.

Keeping and deleting your data

We keep your information for as long as your account is open. Copies may persist briefly in backups before they age out.

To delete your data, do any of the following:

  • Email [email protected] with the subject “Delete my data” from the email address on your account. We confirm and delete your account and its data within 30 days.
  • Close your account from Settings → Account. This permanently removes the workspace, its saved content, tasks and progress.
  • Disconnect a single service in NASOVO, or remove NASOVO's access from that service's own settings (for example your Google Account's third-party access page, or Facebook Settings → Business Integrations). We then delete the data we hold from that service.

Your choices

You can view and change your business profile and account details at any time from Settings, export anything you've created by copying it out of your workspace, and close your account whenever you like. If you'd like a copy of what we hold about you, or want it erased sooner, write to us and we'll take care of it.

Contact

Questions about privacy? Email [email protected]. You can also write to NASOVO AI LLC, 113 S. Perry Street, Suite 206 #15454, Lawrenceville, GA 30046. A real person reads every message.